Ive been a customer of cruise for 8+ years, recently I orderd a pair of white d&g trainers which came and had little marks on them I wasn't happy but was an inconviance sending them back so never botherd, then got my gf a pair of valentio trainers that lasted about a week and one of the metal studds fell off, and was in the town today and went for another pair of d&g trainers was in about 10am the store wasnt busy at all and had to wait over 20 mins on somebdy serving me then when the guy brought them for me to try on after looking at them they had obviously been worn as they had about 6 scuff marks at diffrent bits of the trainers and had threads coming lose when I asked why I was brought trainers in such a state the boy said he thinks they had been scuffed off the box which is absolute rubbish they have obviously been returned, why are cruise taking back trainers that have obviously been worn or is it a member of staff that have been wearing them? They never had another pair in my size so I left without them, cruise has went down hill very disapointed