Cruise clothing sales expensive designer wear and my husband and I regularly shop in the George Street, Edinburgh store without any issues. The staff are very helpful and friendly. However I bought a pair of Boss trainers for him from their online store. Their delivery company, DPD promised delivery on three different days, but did not turn up on any of them. We complained to Cruise head office and whilst their advisor was friendly and cancelled my order he could not authorise a cash refund. So we are back to waiting another delivery from the delivery company that let us down in the first place!