I am totally disgusted with cruise. I purchased Jimmy Choo shoes for my wedding. I paid £425. When I got them they were damaged and had a sale sticker on the bottom for £298. I phoned customer care. Waiting 30mins. To be told to send email with damage. 2days later no reply. No apologies nothing plus you are selling the shoes in ur outlet shop for £298. And I’ve paid 425 for a damaged pair. I am going to trade and standers. I get married in a week and now don’t have shoes. I’ve sent 6 emails to customer care. And nothing!!!
7 years ago
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