Was a little disappointed with the service I received. I had to return my trainers due to them being too big. I went to cruise that day after receiving them through the post. I was told in store I wouldn’t get an exchange as I bought them online. If this was the case I would never have bought them online in the first place. I pleaded with the woman in store as it’s too much inconvenience for me. She then said she would exchange as a gesture of good will. All I wanted was a smaller size. I’v bought a few things from your store over the past year or so, so I was very upset at the outcome and response. Not only that my trainers were actually dirty when I received them. So overall my experience wasn’t the best. Very disappointed