Ordered a pair of £114 earrings for my fiancée as a birthday gift, received a cheap RING instead! Couldn't get through on their 0844 "customer service" number, so had to resort to social media to get to get in contact with them.
I sent the item back for a refund as it was now out of stock. Haven't heard back after numerous e-mails and Twitter DMs. Their phone lines were also closed at 1PM on a Friday! No way to run an online business.
Do not buy from this company. Disgraceful customer service.
10 years ago
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