I'm at the point of not using Cruise again, this is the third time now that I've bought an item online, paid a ridiculous delivery charge of £6.99 and when I want to return it for a different size, I can't take it to my local store to sort. This is a joke. I then have to pay more to return it by post. If this doesn't change, i'll buy my clothing elsewhere in the future.
6 years ago
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