Placed my order online, received an email stating order was being processed along with a order number. I received no further updates and the website does not allow tracking. 7 days later with no further update I contacted cruise customer services, co-incedentily the order was delivered that evening. After the order was delivered I received an email stating the order had been dispatched....cruise customer service simply replied "your order has been delivered", no explanation for the lack of communication. When I opened the package I found the inner packaging burst. I will not shop with cruise again