This was my first time buying online from Cruise and while the shirt itself is the usual high quality, that was the best part of the experience. Rt Communications were poor. I received an email to say they had received my order then nothing until got a text from the courier to say my shirt had been delivered. This may be down to the time of year but it was still disappointing. Again, it may be down to the time of year, but a week to deliver seems overly long to me. I buy most of my clothes online and Cruise is the slowest service by some distance. I was also surprised that there was no option to collect in store which seems to be a standard option these days. In summary, would I shop at Cruise again? Yes but only if I couldn't get what I was looking for elsewhere.