Cancelled my order after 3 hours of ordering. I had ordered the wrong item. Nothing was sent or packed yet; but customer service told me they could do nothing. Over the next days, the item was shipped to the Netherlands, just for me to pick it up and then on top pay postal fees and send it back immediately. All that could have been avoided by customer service having access to their sales systems. Disappointing service.
5 years ago
CRUISE has a
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