Bought 3 items from Cruise. Two of the 3 were in great condition but the 3rd which were shoes were horrible. The left was fine but the right looked like it was a tester shoe for people to try in the store. It was stretched , scruffy & scratched in numerous places. I returned the to get a refund as I don’t know if I’ll buy shoes from them again. Also if it was a faulty item why do I have to pay for postage ?? I could understand if I just didn’t like them but you gave me worn/used shoes and I have to waste my time & money again ?? That’s just not right when you’ve just spent £600 on these items!!