Just awful, where do I start. Ordered a jacket and arrived 8 days later. Security tag still attached and wrong colour. Been emailing customer services but have been really unhelpful. Took jacket to local store but couldn't remove it. Was reluctant to return item at more cost to myself in delivery fees. Had my two latest emails to customer services ignored when asking about arranging collect plus. So my only option is to return the wrong coloured item at my own expense overall costing me around 20 pounds in delivery fees. Never again.
10 years ago
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