Placed an order online for some trainers and was sent different trainers to what was shown. When I called customer service the advisor was clearly not interested and wasn't listening. Had to repeat myself 3 times to explain what had happened. Asked to speak to a manager who looked into it further and advised would refund my postage costs for the return. No refund received for postage costs. Have emailed and called but no response from the manager I spoke to. Very poor service. Will not be using this company again and will advise all I know against shopping here too.