I did not receive the item I ordered and The item I revived was unsuitable. I returned the item asking for an exchange as it was for a gift. I was told I could not exchange it add it had to be the same product. ...not the same product code! However in the returns and exchanges it states the same product. I wanted to exchange a vivienne westwood bracelet for a vivienne westwood bracelet. ... I have had to wait 2 weeks to get a refund and reorder as I could not exchange!!
10 years ago
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