Bought a gorgeous Balenciaga bag for a great price. Purchase process was easy and I received notifications at each stage of the order process. I selected Next Day delivery and ordered before 6pm, but only received the bag 2 days later. Not a huge deal, but if Next Day delivery was not possible if an order was placed just before 6pm, Cruise should amend this time to manage expectations. Also, the description of the bag was off - the description said the bag was by Gucci and in a small size. In reality, the bag was by Balenciaga in the mini size. However, I was aware of the discrepancy before purchase so I knew what I was getting into. I had the bag authenticated after I received it and it was confirmed real so that's an extra layer of comfort considering the discrepancies. I would advise to look closely at whatever items you choose to purchase from Cruise to ensure you're getting what you paid for. But overall, my buying experience was positive and I'm happy with the great deal I got for this bag. Thank you!