When I placed my recent order I attempted to order some nudie jeans and I didnt recieve order confirmation I clicked on the pay now button and it sent me to the homepage! I also didnt receive an email so I assumed it hadnt worked. I did everything again then it gave me confirmation and emailed me as well! Approximately 15 minutes later I received an email for the first order. I instantly emailed your customer services and requested to cancel the order for the following reason! A couple of days later I received emails saying both parcels had been collected by courier! Later on that day I received an email back from customer services saying we cant cancel your order as it has already been collected by courier! I just find it really fustrating how my request wasnt dealt with it also made my current account overdrawn so im really disappointed and I now have to pay to post it back to you! Really annoyed with your service!