Mrs Casey
I booked and paid a deposit for a cruise in July 2020, then due to Covid 19 Virus I asked if I could transfer the deposit to a cruise next year. I have had NO REPLY to 12 emails , their phone lines have an automated response . The balance due date came and went , I couldn’t get in touch to discuss so could not pay the balance , the Celebrity Cruises have now confirmed the cruise is cancelled and informed us to speak to our travel company . Cruise Direct are STILL not answering calls or responding to emails ????? All I want to do is transfer my deposit - what is the problem???
1 year ago
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Cruise Direct has a 4.64 average rating from 246 reviews

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