Good morning – further to your reply to my Trustpilot review in which you state “If you have any further questions, please contact our support team” which I have done on many previous occasions without even the common courtesy of a proper reply … My further questions are highlighted in pink, below: With regard to the withdrawal below: 1006809 $500.00 $500.00 2021-11-18 08:47:02 UTC APPROVED We wish to inform you have been successfully refunded trough BTC on 2021-11-18 TO THE WALLET YOU PROVIDED :1GFEFO58T1KWS8CCHACHQKPM8HJY4GPLDI. Again, I request you provide documentation where I provided the wallet number as stated above; and Where I provided advice of verbal confirmation to my ‘account manager’ for the withdrawal … on of your stated reasons for withdrawal REJECTION on several occasions. It’s also very irregular that the actual date and time of the withdrawal request was also the exact date and time of approval and the exact date and time the refund was made … could you please explain this? whose money was used to trade (if as you say, the $250 deposit was never processed) and, · whose money was used for the withdrawal on October 5, 2021?