After a long wait, I finally got someone to chat with for over 2 hours but still no reply ! Why is my account showing an available balance of $500, even though my actual balance is more than $23000? My account has been open for over 4 months and is not a new account that has a waiting period. I did no recent transactions that would require a ban. I was placed on a phone hold trying to reach live support at astute capital and the message kept saying that the estimated wait was over 3 hours. I can’t help but wonder if astute capital customer service is non-existent. T R I E V A L S. . com helped me. Thou it was not an easy catch but was worth taking. Don’t pay in more money until you can withdraw.