I was very happy with Cult Pens, but unfortunately since last October they have decided to UPGRADE the shipping method to Brazil to premium services (meaning delivery by Post Office EMS), without any 'warning' about it. Previously they were using standard services (International Tracked/Signed) and I haven't seen any problem with that. One may wonder, why would I complain about an UPGRADE of the delivery method? Well, in practice the standard service is oddly FASTER than the EMS (because in this case usually the package gets stuck at the Customs), and this change also implies a potential additional charge at the Customs that may exceed 100% of the purchase value (depending on the delivery address, one may be charged, besides the import taxes, local VAT charges that are applied to the purchase + import taxes value). By personal experience, none of these problems happen by using standard services. Although I have explained this to the customer service, it doesn't seem that they want to downgrade the shipping method to the previous standard services, which were working very well.