I've been using them for 8 months now. One hiccup where an order failed to appear, but a quick phone call gets a replacement with me in two days.Not every flavour has been to my taste, but worth trying anyway. Soon after I started, I did a back to back test with Tesco's Finest, Sainsbury's Taste the Difference and a local butcher's bacon and Cure & Simple came out top for me. I see a few that have had a whinge about the price, but you can't have top quality at bargain basement prices(FWIW, the local butcher, if you were to add p+p, was comparable in price) Put on to C&S by a work colleague and we often compare tasting notes. Sometimes order is a day or two late, but I think that can be down to Royal Mail.