Don't rely on your subscription actually arriving on time ...if at all! Delivery seems to be hit and miss. I started a subscription at the beginning of 2020 for a fortnightly pack of bacon to be delivered. The bacon - very tasty, very happy with the product, when I get it. The customer service - usually ok but occasionally like the message sent last week no response which is frustrating. Delivery - appears hit and miss and I have had a few deliveries I have not received. Returns & refunds - not used this, the bacon is good...when you get it! Sadly I am considering stopping this subscription as I don't seem to be able to rely on delivery.