Placed order 28th August eventually arrived 10th September but I had to make numerous phone calls, one to the manufacturer myself! Communication is rubbish. I paid by Paypal and the mobile number I found on my paypal account and the one you need to call to get someone to answer is 07939996940. We are a plumbing and heating company and could have put a lot of work their way but we absolutely won't be using them again!! Avoid at all costs