We ordered a beautiful rocker for our son's first Christmas through the online store. After placing the order for courier delivery, Claire very kindly got in touch to arrange to drop it off with us herself to ensure it was with us by Christmas. She then delivered it safely to our home despite the snow (anyone familiar with rural Aberdeenshire will know how treacherous that snow can be!). We literally had our purchase within a day of placing the order; you simply cannot beat this type of service! The rocker is perfect and we are excited to gift it to our wee one. Thank you Claire, we look forward to shopping with you again!