Danz spa was a shambles from the time I purchased the hot tub 7 years ago. Though they had me fromt he beginning as I could only buy the spare parts for my Chinese machine from them. Luckily the hot tub has been very good, but it did stop working in mid March this year and I have only just got it up and running today (6th July)!! The problem was diagnosed by an ex Danz employee who knew my type of tub very well. He spoke with Danz on the day of diagnosis whilst at my home and I ordered and paid for the part there and then. 2 weeks delivery turned into a month, then when I tried to chase the order for a second time, I found out that Danz had gone into liquidation! Thanks for that. Luckily, I paid for the part on my credit card and on studying my bill, it showed the name Combined Shipping and a telephone number. Well thank goodness for Combined Shipping. Mark and his team have had such a difficult job, picking up the pieces that Dan just left without a care for any of his customers. Combined Shipping have been so very helpful in trying to solve all the customers problems and ordering the correct parts so that people like me can get our tubs up and running. Combined shipping are a family run, small business and as far as I am concerned have the customer satisfaction at heart. Its a shame Danz never had this ethos, but maybe that's why they went bust? So all those people writing reviews on here against Combined Shipping, please stop, it is not their fault, they are just trying to do there best in a bad situation. Its Danz that should be taking the abuse, but obviously they have just run! Thanks again to Combined Shipping. And Cheerio Danz Spas!