My mum ordered blinds from them. Firstly when we spoke to Amin over the phone he said they could for the blinds in December as it was a new house we decided to go with them. Someone came to our house to show us the samples and they we're very rude. From the moment he walked in he kept saying he was busy and in a rush to see another customer. We gave him the measurements as the house was a new build and didn’t pay attention to anything and tried to rush us through the process.
We never received any updates on when the blinds will be fitted and when we called Amin the owner would tell us "It's not 9am yet, business hasn’t started" instead of simply giving us the answer or telling us he will find out and call back. The blinds eventually came and they we're all the wrong size, the sales agent who hadn't paid attention had given them the measurements the other way round. We called Amin and he shouted at my mum on the phone saying it was her fault, didn’t even try and listen or rectify the problem. Luckily we had a good fitter who was able to speak to the company and get blinds that actually fit.
I 100% would not recommend this company, don't believe the reviews, Amin moderates all the reviews and removes bad one even though they're true. If you read reviews from other review sites you will see the true nature of how they run this business. They are incompetent and rude who treat their customer's horribly. Do Not Buy From Them.
4 years ago
www.darklyblinds.co.uk has a
4.3
average rating
from
20
reviews