What you see is not what you get ! We ordered a sofa and during the order, we asked if it includes the scattered cushions. The sales person told us "what you see is what you get" implying they are included as those cushions were on display as part of the sofa in the store. When the sofa arrived, those cushions didn't come. We queried the store and were told those cushions aren't included and have to pay extra. We are really annoyed and disappointed as during the price negotiation, we asked the question at least twice. My advice is to be careful when ordering from this company. Insist on putting it on the writing even if it's a trivial item.