The delivery men had to park quite a way from the house as a lorry had blocked the road. They didn't complain. Our interior doors were too narrow, so they took them off, replacing them after. They had great difficulty with the delivery and it took over an hour. The men didn't complain or ask for help, the just got on with it with good grace. We were very impressed and incredibly grateful. The sofa is an item of great beauty, and of great comfort; we're undecided whether to sit on it or admire it! And it smells amazing! Really couldn't have been happier. Thank you, Darlings of Chelsea.