Your guys (Michael / Craig & Nathan) were truly excellent. They made a great job of the loading and a truly superlative job at this end. The idiots we bought from had turned everything (power / water / oil / boiler) off up here - yet left no notes to warn they had done so nor where to find anything. The power / water were reasonably straightforward but the main power to the boiler (the only way to heat water) took me over an hour to find. And we had to wash disgustingly filthy worksurfaces down before we could even make a drink. So the 3 of them simply got on with it and only bothered us where absolutely essential. They were probably 50% unloaded before we even managed to plug the kettle in! And that included taking a load of stuff and organising it in the 4 sheds at the bottom of the garden! They even virtually beat us up to the house. We did give them 30 mins start - but even so it's pretty impressive in an 18 tonner as I don't drive slowly. So please accept our thanks for a really excellent job. Your 3 were a real credit to your company. We've thanked them - make sure you do, please!