As my original policy was one month away from finishing, Darwin sent me a quote for the following year to insure my car. It was double the previous years so I immediately emailed them and said no. Despite this, they then tried to take the money out of my account but fortunately I'd moved banks. I then started to receive aggressive demands for money and that I could not email (I had to phone) to not agree to a further policy despite that their website states cancellation can be either email or phone. 3 months later, they finally acknowledge fault yet I continue to receive creditors letters. Don't use this company or their related companies. I understand they are being investigated by a government watchdog.