I ordered 70 white roses before my gardener had dug the beds. I askes for them to be delivered in a week's time. They were delivered a day later. Not what I wanted! I had undered ordered. I needed more roses which I ordeded for ASAP. They sent them almost a week later with a Sarurday delivery. Not what I wanted again! This is very poor custumer service that dosen't listen to customer requests. High prices which I don't mind and high arrogance which I do mind! David Austin Roses does not care about Customer Service .....just pretend care that has been automated.