So far I'm reasonably happy with the service, though I'm still awaiting delivery of our (second) electric stove. The first stove arrived earlier than expected and fortunately we were at home to accept delivery. I say 'fortunately' because the delivery driver didn't phone to say when he would arrive, which we were told he would do. So, a small black mark for this. When I unpacked the stove I found that one of the doors was badly damaged and it had to be returned. (The packaging was undamaged so I don't necessarily blame Deals4U for this. It's likely it was damged at the factory.) Phoned Deals4u and there was no argument over replacing it. The damaged stove was collected when they said it would be, though again no phone call from the driver to advise us he was on his way. Following this there was no word from Deals4u on when the replacement stove would arrive, so phoned today (17 June) to enquire abut this. Was told it had been despatched and that I would receive an email later today confirming dispatch and giving delivery date. Was told this was likely to be Monday 20 June. However, as I type this email (around 7.00pm on 17 June), I have not yet received the promised email. Another black mark. In summary, whilst I was happy with the price charged, which was very competitive, Deals4U has work to do to to improve its commications with its customers to ensure they are kept fully informed. That said, I will change my mind on the above star rating if I encounter further problems. WE SAID WE WOULD ADD TO THE ABOVE REVIEW IF WE HAD FURTHER PROBLEMS, WHICH WE HAVE HAD. THE REPLACEMENT STOVE ARRIVED ON 20 JUNE, AS PROMISED. WE UNPACKED IT AND, UNBELIEVABLY, IT TOO WAS DAMAGED. EVEN MORE UNBELIEVABLY IT WAS DAMAGED IN EXACTLY THE SAME PLACE AS THE FIRST STOVE. (PART OF THE RIGHT-HAND DOOR ATTACHED TO THE TOP HINGE HAD SHEARED OFF.) AT FIRST I THOUGHT IT WAS THE FIRST STOVE BACK AGAIN BUT AFTER CAREFUL CHECKING I DON'T THINK IT WAS. THIS IS EVEN MORE WORRYING AS IT WOULD SUGGEST A MANUFACTURING FAULT RATHER THAN DAMAGE INCURRED DURING TRANSPORTATION. WE ARE AWAITING OUR THIRD STOVE DUE FOR DELIVERY ON FRIDAY 24 JUNE OR MONDAY 27 JUNE. IF IT TOO IS DAMAGED WE WILL GIVE UP AND ASK FOR A REFUND, WHICH DEALS4u HAVE AGREED TO DO. YOU COULDN'T MAKE IT UP... THE STOVE IN QUESTION IS A DIMPLEX STOCKBRIDGE. IF YOU ARE THINKING OF ORDERING ONE - BEWARE. OUR ORIGINAL STAR RATING HAS BEEN REDUCED FROM 'GOOD' TO 'POOR', THOUGH WE CAN'T BE CERTAIN THAT OUR PROBLEMS ARE DOWN TO DEALS4u. WHOEVER IS AT FAULT THE FACT IS THAT WE ARE NOW ON OUR THIRD STOVE, AND, ALL ELSE ASIDE, WE ARE HEARTILY FED UP WITH UNPACKING AND REPACKING DAMAGED STOVES.