I'm concerned they have ceased trading. I purchased 2 ovens total value £1450 on 2nd August, got an email that day saying the lead time would be 10-12 days and have heard nothing since. I've phoned about 20 times, not one call has been answered. I have emailed twice and have not had a reply. Their website is still current but I suspect they have ceased trading and I am concerned I may not get a refund. My advice is DO NOT BUT ANYTHING FROM THIS COMPANY.