I was rather disappointed with my Debenhams flowers.I ordered them late on a Thursday and was informed they would be delivered on Monday, which was acceptable,however I was sent an email on Saturday informing me they had been despatched .Royal mail delivered them on Monday, unfortunately no one was at home so they were taken back to the depot for redelivery or collection.The recipient eventually received them on Tuesday, looking a little travel weary. I almost used Marks and Spencer,but did not, as from Thursday ordering their delivery was Tuesday (presumably they would have despatched them on Monday, therefore arriving much fresher)....you learn by your mistakes!