Flowers ordered well in advance of friends birthday - to be delivered as a surprise on her birthday, (not that it was a sunday), they were not delivered. When i complained that they had not been delivered the response i got? Well you did choose the free delivery and that does say could be delivered the day after-i did look for that in the small print , but it was that small i couldn't see it!! NOT HAPPY at all. I wont be using these again, as not even an apology for spoiling the day. Well just to say there are plenty of other online florists who would appreciate the business.