Delivery was excellent but the quality of the flowers were very poor compared to the picture and I wouldn't have purchased them had the picture reflected the true quantity and quality. I took a picture 4 days after delivery to prove they were already wilting, unfortunately I have limited free time and forgot to send the complaint within the first 7 days as proof the picture was taken within this time. Although you pay more for the convenience, the flowers resembled a £5 bunch of flowers from tesco rather than £24 worth. It is a shame as Debenhams is a well respected retailer.