ok, this is difficult, the order process was great and simple, even asking when I would like the flowers delivered..........then the results were poor. The quality of the flowers were very good, but so so small, the picture of the flowers looked rather larger than the ones I received which looked like a very small hand tie. but that was not the worst thing, I asked for a delivery on a Saturday morning which was agreed, but they arrived on the friday ! Arrrrgh ! after the order process stated Saturday ! As I said the flower quality was great but service was not what I wanted.