I ordered a valentines bouquet via Debenhams as I had a discount code on 02 Priority. Online ordering process and delivery was fine, with email tracking updates etc. However, the bouquet itself was somewhat disappointing. Presentationally they were not the best and I was left bewildered when comparing the picture on Debenham's website with that received (much like how fast food is advertised and then served up!). Now, I'm no expert, but some of the 'foliage' had brown marks and growth on and therefore not the vibrant and clean greens I would've expected. Despite good care (promptly cut stems into vase of water with food etc.) the roses in particular only lasted a few days and were removed. The lillies didn't last much longer, leaving a rather bare and dishevelled looking bouquet after 5 or so days, in stark comparison to a £3 bunch of flowers picked up from the supermarket a few weeks earlier that lasted well beyond 14 days. Overall, pretty disappointing for flowers worth c.£35 and would not recommend. Maybe a one off 'bad egg', but I have seen much better from other retailers in the recent past.
9 years ago
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