Unfortunately, the flowers were delivered too late for Mother's Day. I ordered 3 weeks in advance to ensure flowers arrived on time. I live 400 miles away from my mum and specifically chose a company I trusted to deliver flowers on a specific day. My mum is hard of hearing and she has to sit by the window when expecting a parcel as she cannot hear the door. She did this on the Saturday, waiting for the flowers. I was very upset to discover no flowers arrived for her. She then spent all day on the Sunday, waiting at the window, even though I told her they were not arranged for Sunday delivery. I mailed to cancel delivery as I did not want her to keep waiting by the window, however, I have had a reply. The flowers arrived on the Monday. Not good enough, very disappointed.
9 years ago
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