The flowers that I ordered for Mother's Day, looked lovely in the picture but were absolutely awful when they were delivered. I contacted Debenhams on the 8th March to complain, by email, which I then had to follow up with two additional emails, still no response. I then telephoned on the 1st April and have now received a full refund - terrible flowers and terrible customer services from Debenhams - will not use again.
9 years ago
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