Flowers were ordered for Mother's Day. Said in the small print that they might not be delivered on the nominated day. They weren't. Good job I booked the delivery for the previous day. I chose flowers with free chocolates. No free chocolates were enclosed. I queried this and was informed they were subject to availability! I have have been offered £1 for the chocolates or £5 on my debenhams account. I have sent numerous emails asking if the £5 credit is on my debenhams account or flowers account. No response. I informed debenhams I would not be ordering flowers from them again or recommend them to friends and family.