Flowers protected in a box on arrival which is good. However, I would have preferred them to be open so that when my mum received them it would have been a nicer surprise. The online photograph of flowers is misleading I was under the impression that it would arrived in a glass vase. Although the flowers themselves were lovely I was not overly impressed for the price I paid - I could have gotten the same sort in a local supermarket or local florist. The flowers were pretty but most of the roses were open meaning that they would decay quicker. I also did not like the card that had my personal message on it as it was a generic Debenhams card with no attractive design and felt it spoilt it. Overall, I am fairly disappointed by what I have received (especially as they were a gift for someone else) and think I may go elsewhere for flowers.