Good afternoon,
Delivery reference: delivery reference (ITEM-100243574-11663-427676) .
I am writing in regards to a recent purchase that I am very dissatisfied and unhappy about. The picture on the website ( Cheerful Lily and Rose - https://www.debenhamsflowers.com/flowers/shop-by-flower/lilies/cheerful-lily-rose) displayed a very vibrant colour of orange lilies.
I based my purchase only off the vibrancy and colour of this picture. I am aware that the description does not state that the lilies would be a bright orange but rather a "salmon classic LA lily". When the buds bloomed it was neither orange nor salmon - please find attached pictures of a very standard yellow lily instead.
I feel very misled by this advertisement and definitely do not feel it was worth the price i paid for it, especially since i ordered a large bouquet and the picture advertised stated the image was only a standard bouquet. What I received was extremely sparse and I was expecting a much bigger bouquet
Lastly the roses had withered and died by the time the lilies bloomed .
8 years ago
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