Use of a third party to make your claims is currently not allowed according to Southern Rail. To make matters worse Delay Repay sent a batch of paper claims of multiple customers bundled together with the same handwriting. This has since resulted in my account being suspended and ongoing suspected fraud investigation.
Make sure your train service provider allows third-party services.
5 years ago
Delay Repay Genie has a
4.6
average rating
from
367
reviews
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