Ordered online which was simple and fast. These were cheaper than I could get from Halfords so good value too and with lots of customisable options during ordering. Plates which arrived are high quality and well made out of thick / heavy duty acrylic type plastic. The lettering is all straight and there are no air bubbles under the reflective film as you sometimes see on the budget plates. Came with the protective film on top, and there were no sharp burrs on the plate edges. Even the V5 / proof of ownership part is straightforward, sending a quick photograph by e-mail. Top service, recommended.