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Phil
For the past six months, I’ve been battling with customer service over my account, and it has been nothing short of a nightmare. It all started back in September when I discovered an issue with my account. When I reached out for assistance, I was told they needed to verify some of my information. I promptly uploaded all the required documents, thinking that would resolve the problem. However, my situation quickly became complicated because I no longer had access to the email address my account was originally set up with. I asked to have the email changed, but instead of receiving any helpful response, I was met with a frustrating automated bot reply. The bot told me that I couldn't update my account while it was under review, which seemed like a never-ending process. To make matters worse, every support ticket I submitted was rejected simply because I wasn’t using the original email address to request help. It felt like I was stuck in a loop, with no way out. In desperation, I froze my account, hoping this would trigger a response from a real person. But, of course, nothing happened. For six months, my crypto was essentially held hostage with no resolution in sight. The customer service team was unreachable, and my frustration grew by the day. Just when I was starting to lose hope, I managed to get in touch with someone named BELMA GREENBERG. To my immense relief, BELMA was able to step in and help me recover my account. Finally, after months of trying to navigate a system that seemed designed to keep me from getting any help, I was able to resolve the issue. It took six long months, but with Belma's assistance, everything was finally recovered... Her contact information to get in touch is: BELMAGREENBERG*@* G📪mail 📪 c o m
2 months ago
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deriv.com has a 1.8 average rating from 84 reviews