Hi.
My son ordered a t-shirt online, said it would be delivered in a couple of days to Ireland which was fine. But then after about 3 days I had received no email about delivery date etc.
I then rang up to hear that that the t-shirt was not in stock, apologies etc. I'm not sure would I have been emailed/rang if I hadn't emailed them myself.
Anyway, we ordered a new (and thankfully much cheaper t-shirt) which was delivered within 2 days and the refund was put back on my card the same day. My son was/is very happy with the t-shirt.
A bad start but Jade was very helpful & prompt in rectifying the situation.
Eoin Mullen, Dublin, Ireland.
5 years ago
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