We are really happy with the Chesterfield chair we ordered. At the time of ordering we were made fully aware of delivery times and the chair was delivered within that timeframe. The quality of the chair is excellent and very reasonably priced. Very happy with the purchase. I did contact Designer Sofas 4U to discuss the delivery and found everyone I spoke to very helpful and were able to answer my questions. The delivery drivers were on time, helpful and telephoned when they were within 30 minutes from our property to inform us of their arrival. Couldn’t fault the service.