Dave Smith went above and beyond. I placed my request on BARK, but my cell phone was not ringing through. Instead of simply sending me an email to get back to him, Dave went to my website, familiarized himself with my company, and left a message on the landline, explaining that he could not reach me via my cell. He wasted no time finding the right technician and guided me every step of the way, ensuring I felt comfortable sending a payment to a virtual stranger. This level of dedication is how you build brand loyalty. The project was completed in less than three hours and was a lifesaver. I will be contacting Dave again for my next project and highly recommend your company. With warm regards, Nina Harris www.shopkarmatees.com