The sales and delivery service is excellent. Next day delivery really efficient. I have bought a 24 cm Chasseur casserole in matt black. The quality is exceptional and there is no comparison between this and the numerous (often not much cheaper) Chinese made casseroles available. I have also bought a Chasseur 27cm square grillpan, with the foldaway handle. It is a good pan but less pleased with it than the casserole. The handle is quite loose and it tends to fall onto the griddle ridges and has chipped the enamel at one spot. I am not sure of the benefit of the on the inside cooking surface of the pan. But it does the job and not a serious issue.