My experience with dexam was fine and my Spiralizer arrived on time. Unfortunately the Spiralizer is probably the worst gadget I have purchased. Unless carrots are big and fat small pieces of carrot go all over the place. Most of it ended up on the floor. Other than courgettes and cucumbers I can’t think of any other vegetable I can use this for. I’m afraid it will be swiftly offloaded at the next car boot sale.